Support Services

Technical support has been very necessary in the services.With our support contracts, you can count on our best-in-class customer support for the ultimate in peace of mind. Our Support Contract Services Group can help you reduce the complexity of the enterprise IT environment and better manage your technology assets, no matter where you bought those assets. Our team can also provide valuable insight to help ensure that the right assets are being covered by the right contract.

Support Strategy

Tailored On-Site Support

Tailored on-site support is a block of hours that is purchased in advance to reduce the usual hourly fee. This gives customers the flexibility to use the hours as they please.

Outsourcing Multi-Tiered Technical Support Model

We specialize in providing outsourcing support technicians in multiple tiers to customers.

Remote support & Monitoring Services

Manage your complete system environment with our remote support tools from our Global Support Center 24/7/365.

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